Since more than 5+ years Team Tracko worked with more than 1,00,000+ parents , in this journey we discovered the 7 critical challenges faced by parents in Day to Day commute which creates communication gaps, anxieties, confusions, loss of effort and money.

1. Live Tracking

Every parent grows anxious when his child is travelling to school with someone else and not them. Everytime the child leaves for school, the parent is in constant worry wondering where their child must’ve reached. What if a facility was provided where the parent is always aware of the child’s location while going to/coming back from school? Well, that’s what the Tracko School Bus Tracking System offers. A system that allows parents to track their child's school bus from the time the child boards the bus until he/she arrives at school and from the time the child boards the bus until he arrives at his drop-off location. Tracko school provides a feature of Live Tracking During Shift Time through the parent app using AIS 140 standard GPS tracker.

The parent receives notifications when

• The school bus starts its journey

• The school bus is one stop away

• The school arrives at your stop

• The school bus leaves your stop

• The school bus ends its journey

Alerts are another feature that is offered. In the event of traffic or a bus delay due to some reason, the parent receives an alert, eliminating the possibility of a panicked situation wondering where the child is. 

2. Student Safety

We come across many incidents where the student was abducted before boarding the bus. These situations generate more fear in the parent’s mind that makes parents find new ways of ensuring that the child is safe. To resolve this situation, tracko School Bus Tracking System provides RFID Cards and readers. As soon as the students enter the bus, they scan the RFID card on the card reader installed in the bus. As soon as the child scans, the status is updated in the parent app ensuring the parent that the child is present in the bus. Similarly, while exiting the bus the student scans the card again and the status is updated on the parent app.

So not only live tracking, but tracko School Bus Tracking System also makes sure that the parent is aware of their child’s onboard/disembark time. This ensures complete security of the student while travelling.

3. Communication while traveling

 Parental anxiety is one of the challenges, as we saw in one of our previous blogs. Even if a parent can track their child's journey, it is difficult to understand if the bus on which the student is travelling changes, or if there is a delay due to traffic or any other reason. Communication is critical in these circumstances. To avoid such situations, tracko-school has a feature called announcement inbox, where the school transporter/driver posts important notifications so parents don't have to wonder where their child is.

4. Misbehavior During the Journey

Whether it's a school-bus ride from home to school or from school to home, the journey is always chaotic but exciting. However, these lighthearted debates can sometimes turn serious, resulting in student conflict. In such cases, it is critical to ensure that students learn the appropriate information. When parents and schools are aware of the current situation, it is easier to analyse the situation. To address this issue, the tracko School Bus Tracking System includes high-definition cameras with two-way communication capabilities.

This not only helps in such situations, but it also allows the school and transporter to monitor the student's and driver's behaviour while on the road.

5. Easy trouble-shooting

Sometimes parents are concerned with certain issues or have queries regarding the security of the child or sometimes they can even be related to the application. In some situations, due to some technical glitches, the app may not function properly. For such situations, tracko School Bus Tracking System provides a Support Centre where parents can raise issues/queries. Tracko team makes sure that the issues/queries are solved as soon as possible.

6. Family login

The majority of the time, both parents are working parents. This results in either parent picking up or dropping off the child. Tracko has a solution for this called Family login, which allows both parents to login in the parent app. This allows both parents to receive notifications and alerts, as well as track the bus when their child arrives at and departs from school.

7. Important updates 

Situations are unavoidable. It could be due to heavy traffic on the roads or an engine breakdown. It is difficult to inform the parents in these situations. The Tracko School Bus Tracking System notifies parents of an emergency by posting it in the announcement inbox. In the event that the bus's engine fails and the bus and driver are replaced, the parents are notified via the app. The parents are informed of the new bus number, driver's name, and live tracking of that specific bus and shift time. The parent is immediately informed of the situation.

By developing the Tracko School Bus Tracking System, the Tracko team ensured the safety of all children. The tracko team has managed to analyse and has achieved to solve 7 major and other minor challenges faced by parents while using School Bus Transport.